Position Summary

Responsible for coordinating and executing ADMA Biologics lookback program. Coordinate communications between State, CLIA, and COLA programs with Center Management. Contribute to compliance with FDA’s requirements for Biological Product Deviation Reporting.

Essential Functions (ES) and Responsibilities

• Provide guidance to Plasma Centers regarding compliance with FDA regulations/guidance and applicable international requirements. Coordinate communications necessary to complete government-mandated tasks (e.g., lookbacks, Biological Product Deviation Reports) between Center Managers, other departments, customers, and regulators to facilitate information sharing and resolve problems.
• Responsible for timely and accurate processing and coordination of ADMA Biologics lookbacks consistent with regulatory requirements and customer specifications. Research discrepant/ missing information and analyze final reports for accuracy to provide accurate and timely information to customers.
• Serve as ADMA Biologics’ primary contact regarding CLIA and COLA programs. Provide guidance and assist in responses to audits and inspections.
• Evaluate Post Donation (PDI) and Error/Accident Reports (EAR) to determine if they meet the threshold of Biological Product Deviation Reports (BPDR) for reporting to the FDA. Prepare and submit BPDRs to the FDA. Maintain statistical data relating to EARs/PDIs/BPDRs.
• Evaluate Plasma Center freezer temperature exposure incidents to determine plasma relabeling and reporting to customers. Generate resolution letters for Plasma Center records.
• Assist with investigations related to DMS change requests, including donor number errors and test hold removals.
• Track incoming/outgoing paperwork to ensure FIFO processing; determine what information should be retained versus what should be discarded and prioritize processing.
• Update departmental SOPs as required.
• Filing, faxing, copying, and mailing of paperwork and reports.

Job Responsibilities or Job Requirements

Competencies

Experience Requirements

• A minimum of 2 years of experience in Plasma or related field or FDA regulated industry with some laboratory and cGMP experience.

Education Requirements: 

• Bachelor’s Degree required. Degree can be offset by equivalent experience.

Preferred Experience

• Some general office experience helpful, typing and customer service; experience in plasma center operations preferred.

Compliance Requirements (ES)

The minimum compliance expectation for this role entails strict adherence to FDA regulations and company policies governing sales and marketing activities. This includes completion of required compliance training, accurate documentation of sales interactions, and adherence to data privacy regulations. Additionally, the role requires proactive participation in compliance reviews, prompt reporting of any potential issues, and ongoing education to stay updated on relevant FDA regulations.